A Message from Your BBB Chairman of the Board

Charli Carter

Dear Accredited Businesses and AB Company Employees:

A Message from Your BBB President

 
Dear Accredited Businesses, AB Company Employees and Consumers:
 
News Flash! -"The Nevada Consumer Affairs Division has closed and is no longer accepting complaints" (or relaying information to consumers about Southern Nevada businesses).  
 
WHO ARE YOU GOING TO CALL?  THE BETTER BUSINESS BUREAU!
 
WE ARE THE PREMIER RESOURCE FOR VITAL BUSINESS INFORMATION AND ARE 54 YEARS STRONG!
 
What does and can the Better Business Bureau of Southern Nevada do?  The Bureau works to protect Nevada consumers and ethical, legitimate businesses from deceptive and fraudulent business practices in the Southern Nevada marketplace by making available pre-purchase, investment and donation information.  Information on most Southern Nevada companies may be obtained in person at the Bureau's offices or by telephone, fax, email or by accessing the Bureau's web site at southernnevada.bbb.org. Whether you are a consumer or business wanting to do business with another business - CHECK OUT THE COMPANY FIRST!  If you are planning on making a major purchase, investment or donation, CHECK IT OUT!  Save yourself time, money and trouble by obtaining as much information as possible about a company with whom you are planning on doing business.  Remember verbal doesn't mean what it did in the old days when it was a man or woman's word.  ALWAYS READ AND UNDERSTAND A CONTRACT BEFORE SIGNING IT! 
 
The Bureau can answer questions such as, is the company properly licensed, does it need a competency license, does it have complaints or actions through other agencies and what is its marketplace reputation with the Better Business Bureau?
 
BE AWARE!  Nationally, in 2008, the following are the top ten complaint and inquiry categories:
 
Complaint - Cellular Phones Service & Equipment, Auto Dealers - New Cars, Banks, Internet Shopping, Television - Cable, CATV & Satellite, Collection Agencies, Auto Dealers - Used, Furniture - Retail, Telephone Companies and Satellite Equipment & Supplies.
 
Inquiries - Roofing Contractors, Contractors - General, Mortgage Brokers, Movers, Construction & Remodeling Services, Auto Dealers - New Cars, Work-At-Home Companies, Auto Repair & Service, Plumbing Contractors and Home Builders.
 
Through the Bureau's web site, and various publications, newsletters, alerts, and pamphlets, the Bureau strives to educate consumers and businesses on various kinds of timely matters such as identity theft, check fraud which is of epidemic proportions, telemarketing abuses, and new scams to avoid.  Don't let unscrupulous individuals steal your life, business or reputation.  BE INFORMED.
 
When in doubt or when in need of information, contact the Bureau.  WE ARE HERE FOR YOU!
 
 Until next time,
 
Sylvia

FRAUD ALERT FROM THE OFFICE OF ATTORNEY GENERAL

 
Carson City, NV - Attorney General Catherine Cortez Masto has issued the following consumer advisory as part of an ongoing effort to educate consumers.

Free Advertising Benefit

   
Attention: BBB Accredited Businesses
 
***Free Advertising Benefit***
 
There are many benefits to being an Accredited Business (AB) with the Better Business Bureau of Southern Nevada.  One is the ability to use the Accredited Business logo on your business cards, invoices, stationery, fax cover sheets, direct mail, Yellow Pages, Yellow Book, flyers, newspapers, TV and radio ads.  The AB may even state on its company's "on-hold" telephone recording that the company is an Accredited Business with the BBB.  NOTE:  The company must be an Accredited Business in good standing and maintain the Accredited Identification Program ($75.00 per year) to participate.

These are the accepted logos.  They can be in Blue or Black only. If you need a "print ready hard copy", please (click here) to send a request to Brandy.

 

 
                       

Beware Southern Nevada's Hot Summer Months --- Potential For Heat Stroke